The Calmness Coach
The Calmness Coach
"I wish Neelam had been in my life since the start of my career. She helps you understand what you can and can't control. She gets you out of your head and makes it ok to look after yourself and be brave"
Welcome
If you work in healthcare and are seeking meaningful and sustainable change, then you have come to the right place. Perhaps you are looking to change how you deliver care or perhaps you are looking for support for you.
Here's some of what I can offer:​
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"Unstuck''
This 7 week, coaching program is tailored for you to regain control of your life. Run in groups and for individuals, each one hour session is designed to shift your beliefs and create possibility and change.​
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The Art of Conversation:
Attendees love these workshops for their simplicity and practical approach.
Through Patient Eyes:
See healthcare through your patients' eyes. We analyse every step of their journey to transform how you communicate, design spaces, and deliver care that truly heals.
About
About me
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There is a paradox at play in the world right now. We are recognising how much personal control we've surrendered while simultaneously discovering the power we have when we reclaim it.
My journey from pharmacist to transformation coach came from learning and then implementing this powerful truth: individuals possess far more control over their lives than they realise. This revelation has become the foundation of my professional mission to empower others to get unstuck and live a life where they are in control. Throughout my career in healthcare and education, I have witnessed firsthand the profound impact of personal empowerment on those I have coached and taught.
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If you are seeking change, either for you, your team or your organisation, let's start a conversation that gets you unstuck.
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Your next conversation could be the most important you have to date.​​
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What I Offer
What does healthcare look like through the eyes of those we seek to help heal?
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Participants trace the patient journey, identifying critical moments where communication, environment, and processes either support or hinder healing.
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Using practical exercises and real patient stories, teams learn quality improvements they can implement that improve both patient satisfaction and clinical outcomes.
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The intention is to create more compassionate, effective spaces that genuinely support healing and care.
Through Patient Eyes
Unstuck
Whether you're overwhelmed, struggling with life balance, or feeling stuck, this 7 step programme creates a safe, judgment-free space that begins with calming your mind. Each step invites you to explore a different aspect of yourself and uncover what's holding you back.The intention is that you rediscover your spark and regain control of your life.
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This 7-week programme is delivered in one-hour sessions, available individually or in groups, both in-person and online.
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All sessions must be paid in advance.
The Art of Conversation
What makes a good conversation?
How can you build trust quickly?
What is the power of a pause?
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These workshops explore how to communicate more effectively, and have conversations that truly connect rather than simply exchange information.
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Whether you're facing demanding patient interactions, challenging team dynamics, or simply want to improve your communication skills, these sessions provides hands-on tools to build stronger relationships for more effective communication.
Retreats to recharge
Retreats Coming Soon...
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Take focussed time out and recharge your energy to restore balance in your life.
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This will be a holistic recharge for your mind, body and spirit using the framework of C.O.N.T.R.O.L.
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Watch this space.
Limited places available.
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New for 2026.
What others say
"The mountain of hindsight wisdom Neelam has left me with has been of immense support. Thank you"
Daisy, NHS Radiographer coachee
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"Neelam is great! A sensitive and understanding support. A great asset to our hospital
Gill, NHS Clinical Director
​"Session was brilliant. Thought provoking throughout. The service design session was useful to examine what is present/missing from our existing provision. Can't wait for a follow up".
Anon, The Patient Lens attendee
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"My coaching sessions with Neelam have been the most valuable interactions I have had in my career to date. The whole experience has made me a far more effective leader"
Rob, Lead Nurse
"For me I can only say you are an expert at delivering the training"
Anon, CONTROL attendee
"The atmosphere at the away day organised by Neelam enabled us to interact really effectively as a team. We bonded throughout the day and have come away a stronger team"
Kate, CEO Private Hospital
"Neelam was professional, approachable and extremely knowledgeable. Keep doing what you are doing and speaking with the passion you do as this is what keeps people engaged"
Anon, The Art of Connection attendee
Let's connect!
Please contact me by using this form:
Qualifications
University of London
BPharm (Hons)
Diploma in pharmacy practice
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City University
Positive psychology: building happiness and flourishing
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Barefoot
Group coaching
Visual facilitation
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91 Untold
Master level NLP practitioner
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Grow Development Solutions
Diploma in Coaching and Mentoring (ILM accredited)
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Coaching Outdoors
Coaching Outdoors​​
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EMCC member and Volunteer